Salesforce.com is a cloud-based software-as-a-service customer relationship management or CRM software company. It offers its software through its Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Platform solutions. The company has expanded its offerings into the mobile, social networking, analytics, and artificial intelligence areas. Salesforce.com sells its software on a subscription basis, both directly and through third-party partners, including systems integrators, consulting firms, and distributors. About 32% of Salesforce.com's revenue comes from outside the U.S. The company was founded in 1999 and went public in June 2004.
Joseph F. Bonner, CFASenior Analyst: Communication Services & Technology