Delta Air Lines CEO: "We’ve never seen anything close to managing through the challenges of the pandemic"
Delta Air Lines CEO Ed Bastian says the airline is "only 1/3 of the way back" and the recovery has been "quite choppy." The airline recovery will take "a couple of years," he said.
Video Transcript
E DBASTIAN: Well, in the travel industry, we're accustomed to managing crises, whether it was 9/11, going through the recessions, the Gulf War back in the early '90s. But we've never seen anything that comes close to the challenges of managing through the pandemic.
We went from the highest of highs, as you mentioned, last year to the month of April, where we were only at about 5% of our revenue from the prior month period. So it's been a challenge.
You know, we don't have time, Adam, in this environment to look back and wonder, what happened. We have to be very focused every single day on what we can do to protect our people, to protect our customers, to protect our future, and to continue to see the slow and steady progress back, which we are making.
