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Tech Support: How to Delete Amazon Prime

Yahoo Finance's Dan Howley breaks down how Amazon Prime users can end their membership.

Video Transcript

JULIE HYMAN: It is time now for tech support, and so we bring in our own Dan Howley, who's pumped as always to give us some advice here. In this case, so Dan, coming up is Amazon Prime Day, and there are some people who want to have access to the deals but don't want to be looped into a long term Amazon Prime fee, so how do they do that?


DAN HOWLEY: Yes, so Amazon Prime Day, October 13 and 14 next week. The whole idea behind Prime Day is to get you stuck in Amazon's ecosystem and hold on to you tight forever, but you can just pay a monthly fee, get access to these deals and then cancel. So how do you cancel?

The first thing you're going to have to do is sign into your Amazon account. Then if you're on your desktop computer, what you're going to have to do is go up to the top right corner of the screen, you're going to see a tab that says Membership and Lists. Mouse over that and then scroll down, and what you'll see is something called Your Prime Membership. Now, you're going to click on that.

From that screen, it'll tell you how many deliveries you've gotten from Amazon over the years-- this past year, I had 94, which is embarrassing-- how many movies you've watched and how much music you've listened to. That's basically Amazon's way of saying, look, you use this service. You should stick around. Skip it. Don't worry about that.

In the top right corner of that screen, you're going to see a tab that says Manage Membership, and under that, you're going to see something that says End Membership, so click that. It will then send you to another screen, you'll have to click End My Membership on that screen as well. After that, if you've got a yearly subscription, it's going to offer you to stick around for a monthly subscription. If you don't want to do that, just move forward. Click Continue to cancel at the bottom of the screen, and then continue again, and then follow through the prompts, and you will then be free of Amazon.

But there's a second way to cancel it as well. I order a lot of my stuff on my phone, because it's something that my wife and I will talk about over dinner or something, and then I'll just pull it up and order it, and that's how I ended up with 94 packages for a year. So if you want to cancel on your smartphone, what you can do is tap a little three kind of line button at the bottom right corner of the screen, sometimes it's called the hamburger button. Tap that, and then select Account.

Now from there, you're going to go to Manage Prime Membership and then Manage Membership at the top of the screen from there. Then you'll select Manage Membership and then tap the End Membership tab. So then that's going to send you down another rabbit hole where it shows you all the packages you've gotten, the movies and music you've seen. After that, you're going to scroll down and choose End My Membership, continue through the rest of the prompts, and you'll be free of Amazon forever, at least until the next Prime Day.

JULIE HYMAN: All right, Dan Howley, thank you so much. So get your bargains, but don't get roped into the fees if you follow Dan's advice. Thank you, Dan.