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Tech Support: Transferring Data to iPhone 12

Yahoo Finance's Dan Howley shares how smartphone users can transfer their data to Apple's new iPhone 12 device.

Video Transcript

ADAM SHAPIRO: A lot of people expected to buy the new iPhone 12, but you got to transfer your data if you already have an iPhone 12. Dan Howley is going to help walk us through how you do that. Dan.


DAN HOWLEY: That's right. The new iPhone 12's are going to be available for preorder tomorrow on Friday, and that means that next week people will be getting them in their hands. But if you have an old iPhone, you don't want to get rid of your data, your photos, your text messages, whatever apps you've downloaded, and you want to be able bring them to your new iPhone. So to do that, I'm going to walk you through these steps.

And the first thing to do is make sure that you backup your current iPhone. So you're going to have to go into the Settings app on your phone, and you're going to have to tap the iCloud button at the top of the screen. It'll say iCloud and media and purchased items, things like that. You're going to have to go into there, and then you'll scroll down to the iCloud button and then iCloud backup.

If you go into that app and it says that you backed up recently, it doesn't matter. Just do yourself a favor, get the peace of mind and tap back up now. Now, what that's going to do is back all of your data up to iCloud. You have to make sure that you're on Wi-Fi though, because it might be a lot of data on there. Once you do that, your phone backed up into the cloud, so you're safe. So at that point, if you want, you can totally erase that phone, sell it off, donate it, whatever you want to do with that phone.

On your new phone, what you can do then is to go through the startup process. You'll see the Hello sign flashing, then you'll see sign onto a Wi-Fi network. Sign on to the network that is yours, hopefully, and then you'll get to a screen that says Apps and Data. At that point, what you're going to do is select the option to Restore From an iCloud Backup.

When you do that, you're going to have to enter your iCloud ID and password and just basically walk yourself through those prompts. It's not going to be that difficult. It could take a little bit of time to get the backup onto your new phone, but once you're done, you'll finish up the regular setup process, putting face ID, things of that nature, your cards that you may have saved in Apple Pay.

And then once you startup, you'll be ready to go. You'll have all of your apps loading or already loaded onto your new iPhone. It may take a little bit for the rest of your apps to download, but they will be there, as well as your old text messages. Now, the only thing that you may have to look out for is if you use your phone for work situations.

So for me, I run into issues where if I'm going between phones, my, you know, corporate email won't load, so I have to go through the rigmarole of signing it up again. That's really the only issue that you may face, and if you do, you can reach out to your IT department, and they'll help you. But in the meantime, you can still use your brand new phone just as you would your old phone and enjoy.

ADAM SHAPIRO: Dan, on behalf of a million Americans nationwide, it's not a problem if your corporate email does not load. You don't want to jinx that.