IBM study: Investments in social technologies climb, while management struggles

A new report by IBM finds that while companies are increasing their social technology investments, middle management leaders are struggling to embrace these capabilities as part of their day-to-day work. IBM's survey of 1,160 business and IT professionals shows that while 46% of the organizations increased their investments in social technologies in 2012, only 22% believed that managers are prepared to incorporate social tools and approaches into their daily practices.