LOS ANGELES, CA--(Marketwired - Oct 24, 2013) - The Psychic Friends Network, Inc. (
"At the Psychic Friends Network," PFN CEO Marc Lasky says, "only the cream of the crop are selected. Hundreds of psychic profiles from around the world are reviewed daily. But only around 40 new Psychics a month are permitted to become part of the Network. It doesn't matter how well-known or popular the psychic might be -- before they are allowed to do paid readings, they are thoroughly tested to ensure they have strong spiritual abilities and a great desire to help. Our primary goal is to give each customer the best possible guidance and to keep them happy."
Keeping the customer happy is a longtime tradition at the Psychic Friends Network. And it has always paid rich dividends -- for both for the company and its customers. PFN had an estimated nine million regular customers, and they kept coming back time and again.
"In many ways, a psychic service is like any other business," Lasky explains. "When you provide a top-quality product at a fair price -- and you make sure the customers know you care, your business grows. That's what made the original Psychic Friends Network a household name. And it is the same strategy we are using today."
One of the ways to help insure the perfect customer experience is PFN's policy to permit unlimited free chat to its Member Customers. "We don't wish to charge anyone unless they know exactly what they're getting," says Lasky. After a free online registration, a Member gets unlimited access to a free chat area, where they are able to describe his/her problem to a chosen Psychic -- who they can see and hear live online.
"We could offer none of these types of benefits when our service was just limited to the phone," says Lasky. "The web has enabled us to expand our pool of psychics, create a far richer product and provide the consumer with more choices and a greater control over their experience."
"Only when the Member is sure that the expert is able to help and everything is prepared for the reading, will the customer receive a paid, live private consultation." This, along with a 100% money back policy, is what is helping to give the site and the psychics such a great reputation. "We make sure that they are compassionate, that they listen well, and can communicate effectively with the customers."
"For years, we have had what you might call a 'guiding slogan' at PFN. It's something we teach all of our psychics -- because it's what separates the legendary Psychic Friends Network from the other services that have passed by the wayside in years gone by: 'People don't care how much you know -- until they know how much you care.' That says it all."
"At the Psychic Friends Network," says Lasky, "we probably have stricter quality controls than at most major companies in the U.S. It's part of our policy of making sure every customer's reading is accurate and their experiences are positive, friendly, and uplifting. It's what being 'Friends' is all about."
The Psychic Services Market
A recent report from IBISWorld Market Research showed that from 2007 to 2012, while most other industries were suffering the ill effects of an economic downturn, the psychic services industry grew 2.0% annually to an estimated $2.1 billion in the U.S. alone.
PFNI generated nearly $1 billion in revenues, using limited technology, when the market was a fraction of its current size. PFN, which has the original successful management team at the helm, expects its new modern technology platform to help dominate the sector and surpass its previous high water revenue mark in short order.
About The Psychic Friends Network, Inc.
The Psychic Friends Network, Inc. ("PFN") is a marketing and entertainment company providing on-demand psychic advice as well as daily and weekly horoscopes. PFNI connects customers with professional live psychic readers via telephone (mobile and landline) and through their newly developed state-of-the-art online platform enabling interaction with video chat, voice or text chat. PFNI pioneered the psychic industry with memorable television/radio marketing and infomercials generating nearly $1 billion in revenues.
DISCLOSURE REGARDING FORWARD-LOOKING STATEMENTS
This news release contains forward-looking statements, including statements containing the words "believes," "anticipates," "expects," "intends" and words of similar import. These statements involve known and unknown risks and uncertainties that may cause the Company's actual results or outcomes to be materially different from those anticipated and discussed herein. Important factors that the Company believes might cause such differences include: (1) concentration of the Company's assets into one industry segment; (2) the nature of the Company's business (as defined herein); (3) the impact of changing economic conditions; and (4) the actions of competitors, including pricing and new product introductions.