Audiocodes (AUDC) Augments Microsoft Teams Adoption in India
AudioCodes Ltd. AUDC has teamed up with Tata Tele Business Services (“TTBS”) to introduce Smartflo UCaaS, a unified communication solution powered by Microsoft Teams, to enterprise clients in India. Leveraging the AudioCodes Live Platform, TTBS aims to simplify and accelerate the adoption of Microsoft Teams as a comprehensive communication and collaboration tool.
The collaboration integrates AudioCodes Live Platform seamlessly into TTBS' existing infrastructure, enabling efficient delivery of Smartflo UCaaS via Direct Routing and Operator Connect voice connectivity. This integration enhances TTBS' service offering by providing advanced automation tools for customer onboarding and management, along with a suite of voice applications such as contact center solutions, call recording and conversational IVR.
Moreover, TTBS has selected AudioCodes Voca Conversational Interaction Center (“CIC”) to further enrich its services. Voca CIC, a cloud-native contact center solution, seamlessly integrates with Microsoft Teams, offering intelligent call routing, conversational AI, analytics and omnichannel support to enhance customer experience and agent productivity.
This partnership underscores AudioCodes' commitment to expanding its footprint in India's burgeoning enterprise market, where Microsoft Teams adoption is on the rise. By leveraging the AudioCodes Live Platform, TTBS can deliver high-quality, cost-effective UCaaS voice calling capabilities, augmenting the productivity and collaboration of Microsoft Teams users.
Headquartered in Lod, Israel, AudioCodes offers advanced communications software, products and productivity solutions for the digital workplace. It provides a broad range of innovative products, solutions and services that are used by large multi-national enterprises and leading tier-1 operators around the world.
The stock has lost 8.7% in the past year against the industry’s growth of 49.5%.
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Zacks Rank & Other Key Picks
AudioCodes currently carries a Zacks Rank #2 (Buy). You can see the complete list of today’s Zacks #1 Rank (Strong Buy) stocks here.
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