Hello Group Inc. (NASDAQ:MOMO) Q4 2023 Earnings Call Transcript
Hello Group Inc. (NASDAQ:MOMO) Q4 2023 Earnings Call Transcript March 14, 2024
Hello Group Inc. misses on earnings expectations. Reported EPS is $0.37 EPS, expectations were $0.4. MOMO isn't one of the 30 most popular stocks among hedge funds at the end of the third quarter (see the details here).
Operator: Ladies and gentlemen, thank you for standing by. And welcome to the Fourth Quarter and Fiscal Year 2023 Hello Group Inc. Earnings Conference Call. [Operator Instructions] Please note this conference is being recorded today. I would now like to hand the conference over to your first speaker today, Ms. Ashley Jing. Thank you. Please go ahead, ma'am.
Ashley Jing: Thank you, operator. Good morning and good evening, everyone. Thank you for joining us today for Hello Group's fourth quarter and fiscal 2023 earnings conference call. The company's results were released earlier today and are available on the company's IR website. On the call today are Mr. Tang Yan, CEO of the company; Ms. Zhang Sichuan, COO of the company; and Ms. Peng Hui, CFO of the company. They will discuss the company's business operations and highlights as well as the financials and guidance. They will all be available to answer your questions during the Q&A session that follows. Before we begin, I would like to remind you that this call may contain forward-looking statements made under the safe harbor provision of the Private Securities Litigation Reform Act of 1995.
Such statements are based on management's current expectations and current market and operating conditions and relate to events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond the company's control, which may cause the company's actual results, performance or achievements to differ materially from those in the forward-looking statements. Further information regarding this and other risks, uncertainties and factors is included in the company's filings with the U.S. Securities and Exchange Commission. The company does not undertake any obligation to update any forward-looking statement as a result of new information, future events or otherwise, except as required under law.
I will now pass the call over to our COO, Ms. Zhang Sichuan. Ms. Zhang, please.
Zhang Sichuan: Thank you. Hello, everyone. Thank you for joining our call. 2023 was a busy year despite many changes and challenges in the external environment. Our team makes steady progress in implementing our strategic priorities and achieved solid financial results. I'd like to walk you through the details of our work across business line in the fourth quarter and fiscal year 2023, and then outline the strategic goal for fiscal 2024. I will start with a brief overview of our financial performance. For the fourth quarter of 2023, total group revenue was RMB3 billion, down 7% year-over-year and 1% sequentially, which is at the high end of our guidance. Adjusted operating income was RMB644 million -- sorry, RMB664 million, up significantly by 33% year-over-year.
The profit margin was 22.1%, a significant improvement of 6.6 percentage point year-over-year. Total revenue from the Momo app and standalone new app was RMB2.73 billion, down 5% year-over-year. And adjusted operating income was RMB637 million, up 24% year-over-year with a margin of 23.3%, up 5.4 percentage points year-over-year. The year-over-year improvement in profit margin was primarily due to our team's excellent cost management and improved efficiency in resource utilization over the past year. Total revenue from Tantan came in at RMB272 million, down 21% year-over-year. Adjusted operating income was RMB27.04 million with a margin of 9.9% compared with an operating loss of RMB13.17 million in the same period of previous year. For fiscal 2023, total group revenue was RMB12 billion compared with RMB12.7 billion in 2022.
Adjusted operating income was RMB2.57 billion, up significantly by 27 year-over-year with a margin of 21.4%, up significantly by 5.4 percentage points. The strong improvement in gross profit and margins despite lower revenue was mainly driven by our effective cost optimization and efficiency improvement initiatives across our businesses over the past year. We've supported the stable productivity of the Momo cash cow business and make Tantan profitable. Total revenue from the Momo app and standalone new app was RMB10.8 billion, down 5% from 2022, mainly due to the declines in revenue from the Momo app resulting from spending softness amid the weak microeconomy and our proactive product and operational investments to maintain a healthy economy ecosystem.
Standalone new app maintains rapid growth momentum driven by our overseas business. Adjusted operating income was RMB2.5 billion, up 5% year-over-year with a margin of 23.2%, up 2 percentage points from a year ago. At Tantan, we continued implementing cost optimization and efficiency improvement initiatives in the past year. We continued to reduce investment in low ROI channels and we allocated excess human resources. In addition, we continue to optimizing the paying experience to improve ARPU. As a result, with Tantan's revenue decline due to significantly reduced marketing spending, cost decreased more than revenue. Accordingly, we improve our cash use efficiencies, delivering fourth consecutive quarter of profitability. For fiscal 2023, Tantan's total revenue was RMB1.2 billion, down 30% year-over-year and adjusted operating income was RMB101 million compared with a loss of RMB330 million in 2022.
While we're very pleased with the team's execution in cost optimization and efficiency improvements, we must admit that we make a mistake in ecosystem management, which led to an outbreak of spamming activities in the first part of the year and negatively affect Tantan's user experience and retention. While the problem has been fully solved through our efforts in the second half, it has also caused our various product and operational work to lag significantly behind expectations. As a result, we were unable to make any meaningful breakthroughs in the new dating features. We remain committed to working hard towards this goal this year, which I will discuss and explain in more detail later. Now I walk you through the progress we make against our strategic priorities for Momo, Tantan and the new vendors, as well as the challenges we are facing and our plans to deal with them respectively.
For the Momo app, this is the main goal for 2023 was to keep the user and revenue scale stable, continue to optimize cost structure and remain the productivity of this cash cow business. In the past year, despite the pressure from the macroeconomy and changes in regulatory policies, our team mitigated the external revenue pressures by continuously optimizing product operations and introducing new monetization features. Meanwhile, by improving cash unitization and staff efficiency, we increased operating profits and margins despite revenue pressure. On the channel marketing front, we have focused on improving channel ROI to pursue profitable user growth rather than blindly pursuing unprofitable user acquisition. In fiscal year 2023, our unit acquisition cost decreased 25% year-over-year and we acquired 20% more users while reducing channel investment by 10% year-over-year.
The number of paying users remained stable in the first nine months of 2023. Thanks to our product and channel efforts. However, at the end of the year, the number of active users fell temporarily due to the impact of externally COVID and regulatory-driven product adjustments and community agile system optimization, which resulted in a short term pressure on the number of long term paying users. In the fourth quarter, the number of paying users of Momo app was 7.4 million, a decrease of 400,000 compared with the previous quarter. Now let's go through the productivity of our Momo cash cow business. In the fourth quarter, Momo's live streaming revenue was RMB1.42 billion, down 9% year-over-year. For fiscal year 2023, Momo's live streaming revenue totaled RMB5.57 billion, down 7% year-over-year.
With the pandemic over in early 2023, Momo's live streaming delivered positive year-over-year revenue growth in quarter two, a quarter earlier than we expected. Thanks to the economy recovery and our product and operational efforts. However, as we enter the year's second half, the economy recovery become weaker than expected. At the same time, to better manage regulatory risk, our operational team proactively reduced revenue-oriented competition events, resulting in a decline in revenue in the second half of the year compared with the same period of 2022. The combination of spending softness and decreased revenue from the competition events is the main reason for the decline in Momo's live streaming revenue in 2023. On the product front, our team continued to enrich interactive gamified features to improve paying conversion and [indiscernible] approve of users in different cohorts.
Against the backdrop of spending softness, introducing new gamified features not only help stabilize the engagement of live streaming users in the mid and long term cohort, but also plays a positive growth on the supply side of live streaming. Regarding last revenue from value-added services, excluding Tantan, total RMB1.26 billion for the fourth quarter flat year-over-year. Gross revenue from the Momo app totaled RMB940 million, down 10% year-over-year. Revenue from the standalone app was RMB320 million, up 44% year-over-year. For fiscal year 2023, gross revenue excluding Tantan totaled RMB5.09 billion, down 2% year-over-year. Gross revenue from the Momo app was RMB3.98 billion, down 10% year-over-year. Gross revenue from the standalone app was RMB1.11 billion, up 50% year-over-year.
The incremental revenue contributed by standalone app largely offset the revenue decrease from the Momo app. The rate of declines in live revenues from the Momo app was higher than we expected at the beginning of the year, mainly for two reasons. First, the economic recovery was weaker than expected. The user spending remained soft. Second, the product adjustments to maintain a healthy community ecosystem in the year second half resulted in a decline in paying users. On the product front, integrating audio and video-based VAS experience with the nonpaying features on the homepage positively improved the efficiency of VAS monetization. On the operational front, we focus on user-oriented operational efforts to drive organic revenue growth, resulting in steady ARPPU improvement.
Now moving to Tantan, our strategic goal for Tantan was to achieve overall breakeven for the year and develop product and monetization models that's suitable for Asian dating culture to pursue sustainable growth on the back of the positive business cycle, driven by our efforts on both product and channel fronts. Tantan hit the first milestone of its strategic goals at the beginning of this year, achieving operating breakeven and maintain a small profit throughout the year despite the pressure on revenue. The success of our cost optimization and efficiency improvement initiative was primarily due to our continued improvement in channel efficiency and personnel cost optimization. However, as I mentioned at the beginning, due to some missteps in execution and efficiency in innovation, Tantan has yet to make breakthroughs in achieving its strategic goal of sustainable growth.
As the pandemic subsided at the beginning of 2023, our user base and engagement level quickly recovered from the trough around Chinese New Year holidays. However, due to the overly aggressive adjustments to our user screening standards, our platform experienced significant spammer attack starting at the spring. In theory, impacting our user experience and leading to a decline in user retention that threatens the health of our dating ecosystem. To improve the user experience and ensure the stable of our ecosystem, our team launched rigorous six month anti-spam campaign. However, the missteps I just mentioned, combined with our reduced investments in channels had a significantly negative impact on our user experience and retention, putting significant pressure on our user base.
With further reduction in channel spending and the impact of the COVID, our MAU in December was down 30% from December to RMB30.7 million. As of the end of the fourth quarter, Tantan had 1.2 million paying users, a net decrease of 200,000 sequentially. Turning to Tantan's financials. Total revenue for the fourth quarter was RMB272 million, down 21% year-over-year and 8% sequentially. The decrease was solely attributed to a reduced number of paying users. For fiscal year 2023, total revenue was RMB1.2 billion, down 30% year-over-year. The decrease was due to the declines in paying users that resulted from reduced channel investments. The anti-spam campaign and adjustment to subscription renewables. In terms of business line, VAS revenue was RMB667 million, down 90% year-over-year, while live streaming revenue was RMB505 million, down 7% year-over-year.
Content adjusted operating income for fiscal year 2023 was RMB101 million compared to an adjusted operating loss of RMB330 million in 2022. Tantan turned profitable despite the pressure on revenue. This was primarily driven by significant reduction in unproductive channel investment as part of our cost optimization strategy and staff allocation optimization. Meanwhile, the continued improvement in ARPU resulted in revenue decline much less than the user count. Now I would like to walk you through the details of Tantan's progress in -- on the channel and product front. First, on the channel front, our user acquisition team continued to reduce marketing expenses that couldn't generate positive ROI, and total channel investment declined by over 60% compared to 2022.
We avoided seasonal costs by external competition by seasonably allocating budget ratio to different channels and positively adjusted marketing windows. By fiscal year 2023, our unit acquisition cost was significantly reduced by 45% compared to 2022. Although cost cutting was put pressure on the user base, reducing investments in channel with negative ROI which is essential for Tantan's to remain profitable. On the product and operational side in 2023, our user product team mainly focus on product adjustments and strategy upgrades to fight against the spamming activities that broke out during the spring. Our commercial product team launched a varieties of premium membership products and growth privileges on top of the basic membership services, which combined with appropriate guidance on paying experience, led to a significant substantial increase in VAS ARPPU in every single quarter of 2023.
To mitigate the impact of reduced user base and Ministry of Industry and Information Technologies regulations on server renewal, we improved the product experience for paying users, which plays a positive role in the continuously and steady increase in paying ratio and ARPU throughout the year. By the end of 2023, spamming activities were under control and the dating ecosystem had also recovered. Beyond the dating-centric value-added service, since live streaming and chat room services are not the focus on the dating cloud, we began to -- in emphasizing live streaming in the second half of the year and we allocated excess human resources to innovative projects. Tantan achieved overall breakeven in 2023, thanks to our effective cost optimization and efficiency improvement initiatives as well as the continuous improvements in ARPU.
We failed to achieve the strategic goals of sustainable growth on the back of the positive business cycle due to our misstep in ecosystem management and the lack of breakthroughs in product innovation. Therefore, the biggest priority for Tantan in 2024 is to continue focusing on product innovation and improving the monetization experience to ultimately achieve profitable growth. Lastly, in terms of new endeavors, our goal is to enrich our product portfolio, expand beyond Momo and Tantan, and develop long term growth engines. In the fourth quarter, the total revenues of the new app, including social in-game product was RMB328 million, up 43% year-over-year. For fiscal year 2023, revenue from the standalone app was RMB1.12 billion, up 42% year-over-year, driven by rapid growth of our overseas business.
Standalone apps remain rapid growth momentum from the high base in 2022. As for the domestic app, given their relative mature life cycle, our team's operational focus on 2023 with controlled costs and expenses while continuing to have monetization potential. As a result, the profit growth rate of the domestic app was higher than the revenue due to the improved operating profit margin. Compared with domestic products, our overseas product is at a relatively early stage of its lifecycle with a border market size, and the team has accumulated more experience for previous vendors -- endeavors. Even though the overseas business was affected by negative factors such as the earthquake in Turkey and the valuations of currencies in several countries in 2023, revenues still maintain rapid growth with the combined effort of our product and channel teams.
On the product front, we continue to enrich localized experiences and operations for users and different cohorts. On the channel front, our team focused on acquiring paying users strictly adjusted channel investments according to change the revenue and ROI. As a result, our product efforts coupled with an increase in channel investment have supported the continued improvement in ARPPU and a number of paying users. Operating profit margins significantly improved year-over-year, thanks to operating leverage. Our overseas business profit increased significantly from a few million RMB in 2022 to close to RMB100 million in 2023. In addition to revenue and profit-oriented products, we have also made remarkable progress in exploring new opportunities in social sectors by leveraging technological product development.
In 2023, we developed inspace, a brand new social app for Apple Vision Pro. As one of the 600 native apps, it was launched simultaneously with apps Apple Vision Pro in February this year. The product is still in very early stage, and we will continue to enrich its use cases and in place for social interactions and emotional connections. Let's talk about our business review. As this is the first call with our investors in 2024, I would like to spend some time talking about management's priorities for this year. First of all, our goal for the Momo app is to maintain the productivity of this cash card business with a healthy social ecosystem. In order to maintain an excellent social ecosystem and administer radical monetization approaches adopted by broadcasters and agencies in order to obtain competition events related bonuses.
We plan to further reduce revenue-oriented large-scale competition events. And third, we will leverage Momo's social contribute to increase nonevent driven revenue through new game by features and user-oriented operational activities. We will use part of the advanced bonus savings to increase daily revenue sharing. As the decline in competition present latest revenue, we'll put some pressure on our live streaming and live revenue. We will continue to look for ways to optimize our cost efficiency to mitigate the impact of lower revenue on our profit. For Tantan, our strategic growth for Tantan this year is to improve the core dating experience. And on top of that, to an efficient business model that drives profitable growth. Regarding our new vendors -- endeavors, we plan to continue enriching the brand portfolio pushing the business boundary beyond Momo and Tantan and build a long-term growth engine.
Based on our experience in the MENA region over the past three years, we believe that the social and pan-entertainment industry still has a great room for growth in the overseas market. Hello Group has a unique advantage in social space and monetization built on the social ecosystem. We now have to help users find new firms and interact effectively with each other, and we know how to build value-added services on top of that to create value for the company and our shareholders. We leverage and replicate our successful experience to explore new products not limited to social and new market beyond the MENA market. We believe that if we are doing a good job in localization, we can succeed in the border market with a more diversified product. In 2024, we plan to invest more resources and take bigger strikes to explore this area.
Lastly, I would like to conclude by announcing that our Board has declared a special cash dividend in the amount of $0.54 per ADS, which will amount to a total cash payment of approximately $103 million or one-third of adjusted net income contributable to Hello Group Inc. in 2023. This is the sixth consecutive year that the company has paid a cash dividend. And together, with the revised repurchase program, it demonstrates the management's confidence in fundamental of the business and our commitment to creating long-term value for shareholders. Thank you for your confidence and trusting us. And now, I will pass the call over to Cathy for the financial review. Cathy, please.
Hui Peng: Thanks, Sic. Hello, everyone, thank you for joining our conference call today. Now let me briefly take you through the financial review. Total revenue for the fourth quarter 2023 was RMB3.0 billion, down 7% year-on-year and 1% quarter-on-quarter. Non-GAAP net income attributable to the company was RMB514.7 million, up 5% year-on-year but down 15% from the previous quarter. Net income continued to grow on a year-over-year basis despite lower revenue, this was mainly attributable to our effective cost optimization and efficiency improvement initiatives which supported the stable productivity of the Momo cash cow business and turns Tantan profitable. Now let me walk you through the details. Looking into the key revenue line items for the quarter.
Firstly, on live broadcasting. Total revenue from live broadcasting business for the fourth quarter of 2023 was RMB1.52 billion, down 12% year-over-year but flat quarter-over-quarter. The year-over-year decrease was mainly due to three factors. Number one, soft consumer sentiment in the current macro environment. Number two, our proactive operational adjustments to reduce competition events related revenue in order to better manage regulatory risk. Number three, Tantan pivoting away from the less dating-centric live streaming service. Momo application live broadcasting revenue totaled RMB1.42 billion for the quarter, down 9% year-over-year, but up 1% quarter-over-quarter. Tantan's live broadcasting revenue amounted to RMB100.2 million, down 39% year-over-year and 17% quarter-over-quarter.
Revenue from the value-added service for the fourth quarter of 2023 was RMB1.42 billion, down 2% from Q4 last year and 3% sequentially. Revenue from value-added service on an ex-compound basis was RMB1.26 billion in the fourth quarter of 2023, same as Q4 last year, but down 3% from the previous quarter. Momo application value-added service revenue decreased both on a year-over-year basis and a quarter-over-quarter basis. This was due to a weak spending sentiment as well as our proactive product adjustments. On the other hand, revenue from the stand-alone new apps continues to show strong growth momentum, partially offsetting the revenue pressure from Momo value-added services. Tantan's VAS revenue amounted to RMB160.5 million, down 13% year-over-year and 5% sequentially.
The decrease was due to a decline in paying users, which was in turn due to a reduction in channel investment, the anti-spam campaign and the adjustments to membership subscription renewal. However, the continued improvement in ARPU resulted in revenue declining much less than user accounts. Now turning to cost and expenses. Non-GAAP cost of revenue for the fourth quarter of 2023 was RMB1.77 billion compared to RMB1.91 billion for the same period last year. Non-GAAP gross margin for the quarter was 41.1% and up 0.7 percentage points from the year ago period, but down 0.7 percentage points from the last quarter. The year-over-year increase was due to an improvement in profit margin that resulted from a shift in its revenue mix. The quarter-over-quarter decline was mainly due to incremental expenses in connection with various year-end events in live streaming.
However, as you can notice, the sequential decrease in GP margin in this Q4 was much less than in previous year as we de-emphasize revenue oriented competition events to better manage regulatory risks. Non-GAAP R&D expenses for the fourth quarter was RMB218.1 million compared to RMB250.5 million for the same period last year or a 13% decrease year-over-year. The decrease was due to the continuous optimization and personnel costs. Non-GAAP R&D expenses as a percentage of revenue was 7% compared with 8% from the year ago period. We ended the quarter with 1,382 total employees, of which 301 are from Tantan, compared to 1,705 total employees of which 459 from Tantan a year ago. The R&D personnel as a percentage of total employees for the group remained stable at 63% from Q4 last year.
Non-GAAP sales and marketing expenses for the fourth quarter was RMB296.0 million or 10% of total revenue compared to RMB398.6 million or 12% of total revenue for the same period last year. The significant year-over-year decrease both in terms of absolute renminbi amount and as a percentage of revenue was primarily attributable to Momo's strategy to cut lower efficiency channel marketing spend and to a lesser degree, content continuing to control costs and focus on channel ROI. Non-GAAP G&A expenses were RMB87.2 million for the fourth quarter 2023 compared to RMB84.9 million for the same quarter last year, both representing 3% of their respective total revenues. Non-GAAP operating income was RMB664.2 million an increase of 33% from Q4 2022, but down 2% from the previous quarter.
Non-GAAP operating margin for the quarter was 22.1%, up 6.6 percentage points from the same period last year, but slightly down 0.3 percentage points from the previous quarter. Non-GAAP operating expenses as a percentage of total revenue was 20%, a decrease from 23% from Q4 202 and 21% from last quarter. Non-GAAP operating expenses on a year-on-year basis decreased 18%. The decrease in both absolute renminbi amount and as a percentage of revenue of OpEx was mainly due to a reduction in sales and marketing expenses and to a lesser degree, optimization and personnel costs. Non-GAAP operating expenses decreased 5% sequentially. This is attributable to the decrease in marketing expenses, which offset the increase in seasonal expenses such as year-end bonus.
Now briefly on income tax expenses. Total income tax expenses was RMB183.8 million for the quarter with an effective tax rate of 25%. In Q4, the company accrued recording income tax of RMB53.5 million, which is 10% of undistributed profits generated by our ROE. Without a withholding tax, our estimated non-GAAP effective tax rate was around 18% in the fourth quarter. Now turning to balance sheet and cash flow items. As of December 31, 2023, Hello Group's cash, cash equivalents, short-term deposits, long-term deposits, short-term investments and restricted cash totaled RMB13.48 billion compared to RMB13.40 billion as of December 31, 2022. Net cash provided by operating activities in the fourth quarter 2023 was RMB415.9 million. Lastly, on business outlook, we estimated our first quarter revenue to come in the range from RMB2.45 billion to RMB2.55 billion, representing a decrease of 13.1% to 9.5% year-on-year or a decrease of 18.4% to 15.1% quarter-over-quarter.
At segment level, for Q1 2024 on a year-over-year basis, we expect Momo revenue to decrease around 10% due to our operational plan to further reduce revenue-oriented competition events in order to better manage regulatory risk. And to a lesser degree, the continuous macro headwind. On the top-hand side, we expect revenue to decrease mid-20-ish due to our operational adjustment to deemphasize less dating-centric live streaming service and to a lesser degree, VAS revenue decrease caused by decline in user base. Please be mindful that this forecast represents the company's current and preliminary view on the market and operational conditions, which are subject to changes. That concluded our preparation of today's discussion. With that, let me turn the call back to Ashley to start Q&A.
Ashley, please.
Ashley Jing: Just a quick reminder. Before we take the questions, for those who speak Chinese, please ask your questions in Chinese first and followed by English translations. And also please limit the number of questions to a maximum of two. So, operator, we're ready for questions.
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