MAIDENHEAD, UNITED KINGDOM--(Marketwired - Apr 9, 2013) - SDL (SDL.L) today announced that Forrester Research, Inc., has given the company top scores among all vendors in the Experience Management Category, as published in "The Forrester Wave™: Web Content Management for Digital Customer Experience, Q2 2013" report. Forrester selected SDL as one of ten of the most significant technology providers in this category for inclusion in their report. The Forrester report marks the latest recognition SDL has received from industry analysts for its market-leading customer experience management technologies and solutions.
"We are thrilled that Forrester has recognized us with the highest score among all vendors in the Experience Management category," said Jan Jaap Kolleman, CEO of SDL's Content Management Technologies division. "We believe that Forrester's positive ratings, particularly in regard to our globalization and localization efforts, positions SDL for success as we continue to provide enterprise-ready innovative solutions for managing the omni-channel customer experience."
SDL also earned the highest score among all vendors in the Current Offering category. In addition, SDL ranked highest in several key product areas, including Local Content and Presentation Variations, Translation, Workflow Modeling and Types, as well as Content Authoring and Integration.
According to Forrester, "SDL continues to differentiate with its globalization and localization story." Forrester acknowledged that SDL offers a "broad set of customer experience functionality," while also citing that "SDL's BluePrinting technology continues to stand out from the crowd with its graphical administrative and design interfaces, and its extended content management tools are very strong."
"SDL's mission is to help organizations differentiate themselves in today's competitive global market through the experiences they provide to their customers," continued Kolleman. "I believe that with this prestigious recognition from Forrester, our customers are assured they are receiving industry-leading Digital Experience Management solutions that help drive global revenues, accelerate speed to market and enrich their customers' experiences."
SDL enables global businesses to enrich their customers' experience through the entire customer journey. SDL's technology and services help brands to predict what their customers want and engage with them across multiple languages, cultures, channels and devices.
SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42 out of the top 50 brands work with SDL. For more information, visit www.sdl.com.