Shenandoah Telecommunications Company Reports Fourth Quarter and Full Year 2023 Results

Shenandoah Telecommunications Co

EDINBURG, Va., Feb. 21, 2024 (GLOBE NEWSWIRE) -- Shenandoah Telecommunications Company (“Shentel”) (Nasdaq: SHEN) announced fourth quarter and full year 2023 financial and operating results.

2023 Highlights

• Glo Fiber data customers grew 71.7% year-over-year to approximately 42,000.

• Glo Fiber passings grew by approximately 86,400, or 58.6%, to approximately 234,000.

• Glo Fiber revenue grew 91.9% to $35.1 million.

• Consolidated revenue grew 7.5% to $287.4 million.

• Consolidated net income in 2023 was $8.0 million, compared with consolidated net loss of $8.4 million in 2022.

• Consolidated Adjusted EBITDA¹ grew 19.3% to $90.6 million in 2023, compared with $76.0 million in 2022.

• Announced in October 2023 agreement to acquire 100% of the equity interests in Horizon Acquisition Parent LLC.

“Glo Fiber continues to be the major catalyst for our strong growth and is now our largest line of business in terms of passings. Since our first full year of Glo Fiber operations in 2020, our consolidated revenue and Adjusted EBITDA compounded annual growth rates (“CAGR”) have been industry-leading among publicly-traded broadband companies at 9.2% and 17.8%, respectively,” said President and CEO, Christopher E. French. “We believe we have the potential to more than double our Glo Fiber data customer penetration rate over the next five years, creating an excellent opportunity to continue to drive strong consolidated CAGR results.”

Shentel’s fourth-quarter earnings conference call will be webcast at 8:30 a.m. ET on Wednesday, February 21, 2024. The webcast and related materials will be available on Shentel’s Investor Relations website at https://investor.shentel.com/. For Analysts, please register to dial-in at this link.

Full Year 2023 Results

Broadband

• Total Broadband Data Revenue Generating Units (“RGUs”) grew 17,459, or 13.0%, in 2023 to 151,389. Glo Fiber Markets Data RGUs grew 17,424, or 71.7%, year-over-year to 41,710, driven by network expansion of 86,393 passings and churn of 1.0%. Cable Markets Data RGUs grew 35 to 109,679. Penetration for Glo Fiber Markets and Cable Markets were 17.8% and 50.8%, respectively, as of December 31, 2023.

• Broadband revenue grew $20.2 million, or 8.1%, to $269.3 million. Residential & SMB revenue in Glo Fiber Markets increased approximately $16.8 million, or 91.9%, during 2023, primarily driven by 71.7% year-over-year growth in data RGUs and a 4.0% increase in data Average Revenue per Unit (“ARPU”). Residential & SMB revenue in Cable Markets, excluding discontinued Beam operations, increased approximately $2.5 million, or 1.4%, during 2023, primarily driven by 1.8% year-over-year growth in data ARPU. Commercial Fiber revenue increased approximately $3.3 million, or 8.5%, during 2023, primarily driven by $3.0 million in T-Mobile non-recurring early termination fees and $0.3 million in recurring revenue driven by year-over-year growth in connections. T-Mobile disconnected 338 backhaul circuits during 2023 as part of their previously announced rationalization of the former Sprint network. The Company expects approximately $1 million of additional annual revenue churn as part of the network rationalization. Rural Local Exchange Carrier (“RLEC”) & Other revenue decreased approximately $1.1 million, or 6.7%, compared with 2022, primarily driven by a decline in residential DSL subscribers.

• Broadband operating expenses decreased approximately $0.2 million, or 0.1%, to $228.1 million in 2023, compared with 2022. The primarily drivers were lower impairment charges and depreciation charges resulting from the discontinuation of Beam fixed wireless in 2022 as well as lower payroll costs due to higher capitalized labor. These lower expenses were partially offset by higher line costs due to the expansion of the network into new markets, and higher advertising costs associated with the Company’s expansion of Glo Fiber.

• Broadband operating income in 2023 was $41.1 million, an increase of 98.6% compared with $20.7 million in 2022.

• Broadband Adjusted EBITDA² in 2023 was $105.8 million, an increase of 17.6% compared with $90.0 million in 2022.

Tower

• Total macro towers and tenants were 219 and 453, respectively, as of December 31, 2023 compared with 222 and 446, respectively, as of December 31, 2022.

• Revenue decreased approximately $0.3 million, or 1.5%, in 2023 to $18.6 million compared with 2022. This decrease was primarily driven by lower intercompany lease revenue from ceasing Beam service in 2022.

• Operating expenses decreased approximately $0.3 million, or 2.8%, in 2023 compared with 2022, primarily driven by lower depreciation as a result of fewer depreciable tower assets in 2023 compared to 2022.

• Tower operating income in 2023 was $9.5 million, approximately flat compared with $9.5 million in 2022.

• Tower Adjusted EBITDA³ in 2023 was $11.6 million, a decrease of 2.8%compared with $11.9 million in 2022.

_{¹ Non-GAAP measure. See the disclosure captioned “Non-GAAP Financial Measures” below in this press release for more details and a reconciliation to the most comparable GAAP measure.
² Non-GAAP measure. See the disclosure captioned “Non-GAAP Financial Measures” below in this press release for more details and a reconciliation to the most comparable GAAP measure.
³ Non-GAAP measure. See the disclosure captioned “Non-GAAP Financial Measures” below in this press release for more details and a reconciliation to the most comparable GAAP measure.}

Consolidated Fourth Quarter 2023 Results

• Consolidated revenue in the fourth quarter of 2023 grew 3.6% to $72.5 million compared with the fourth quarter of 2022 primarily due to growth of 3.7% in the Broadband segment.

• Consolidated net income in the fourth quarter of 2023 was $2.6 million, compared with net loss of $1.8 million in the fourth quarter of 2022.

• Consolidated Adjusted EBITDA in the fourth quarter of 2023 was $22.9 million, an increase of $1.9 million, or 8.8%, compared with the fourth quarter of 2022 due to growth of 8.9% in the Broadband segment and 9.3% growth in the Tower segment, partially offset by a 9.2% increase in corporate expenses.

Broadband

• Broadband revenue in the fourth quarter of 2023 grew $2.4 million, or 3.7%, to $67.9 million compared with $65.5 million in the fourth quarter of 2022. Residential & SMB revenue in Glo Fiber Markets increased approximately $4.7 million, or 79.2%, during 2023, primarily driven 71.7% year-over-year growth in data RGUs and 7.1% increase in data ARPU. Residential & SMB revenue in Cable Markets decreased approximately $0.4 million, or 0.8%, during 2023, primarily driven by a 11.2% decrease in video subscribers due to accelerated cord cutting. Commercial Fiber revenue decreased approximately $1.1 million, or 10.4%, primarily driven by timing of T-Mobile early termination fees. T-Mobile disconnected 338 backhaul circuits during 2023 as part of their previously announced rationalization of the former Sprint network. RLEC & Other revenue decreased approximately $0.6 million, or 15.3%, compared with 2022, primarily driven by a decline in residential DSL subscribers.

• Broadband operating expenses in the fourth quarter of 2023 were $57.1 million compared with $61.9 million in the fourth quarter of 2022. The decrease was primarily due to $4.8 million in lower depreciation due to 2022 accelerated depreciation of Beam network assets associated with the Company’s decision to permanently cease Beam operations, for which no equivalent accelerated depreciation was present in 2023.

• Broadband operating income in the fourth quarter of 2023 was $10.8 million, an increase of 200% compared with $3.6 million in the fourth quarter of 2022.

• Broadband Adjusted EBITDA in the fourth quarter of 2023 was $26.8 million, an increase of 8.9% compared with $24.6 million for the fourth quarter of 2022.

Tower

• Tower revenue for the fourth quarter of 2023 was consistent with revenue for fourth quarter of 2022.

• Tower operating income in the fourth quarter of 2023 was $2.5 million, an increase of 32.2% compared with $1.9 million for the fourth quarter of 2022, primarily due to lower depreciation and rent expense.

• Tower Adjusted EBITDA in the fourth quarter of 2023 was $3.0 million, an increase of 9.3% compared with $2.7 million for the fourth quarter of 2022.

Other Information

• As previously announced, on October 24, 2023, Shentel entered into a definitive agreement to acquire 100% of the equity interests in Horizon Acquisition Parent LLC for $385 million. Consideration will consist of $305 million in cash and $80 million of Shentel common stock. Closing is expected to occur in the first half of 2024 after regulatory approvals are received.

• The Company plans to raise additional growth capital for the FTTH network expansion, government grant projects and general corporate purposes, which may include the sale of some or all of its tower portfolio as well as exploring other strategic alternatives.

• Capital expenditures were $256.6 million for the year ended December 31, 2023 compared with $189.6 million in 2022. The $66.9 million increase in capital expenditures was primarily due to higher spending in the Broadband segment driven by the expansion of Glo Fiber Markets.

• As of December 31, 2023, our cash and cash equivalents totaled $139.3 million and the availability under our revolving line of credit was $100.0 million, for total available liquidity of $239.3 million. During 2023, we borrowed a total of $225.0 million under our term loans and had total indebtedness of $300 million as of December 31, 2023.

• On July 6, 2023, the Company closed on the sale of its 2.5 GHz spectrum for $17.3 million in cash and $3.8 million in assumed liabilities.

Conference Call and Webcast

Date: Wednesday, February 21, 2024
Time: 8:30 a.m. (ET)
Listen via Internet: https://investor.shentel.com/
For Analysts, please register to dial-in at this link.

A live webcast of the call will be available on the “Investor Relations” page of the Company’s website at http://investor.shentel.com/.

A replay of the call will be available for a limited time on the Investor Relations page of the Company’s website.

About Shenandoah Telecommunications

Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber optic and cable and networks to customers in the Mid-Atlantic United States. The Company’s services include: broadband internet, video and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns an extensive regional network with approximately 9,900 route miles of fiber and 219 macro cellular towers. For more information, please visit www.shentel.com.

This release contains forward-looking statements about Shentel regarding, among other things, its business strategy, its prospects and its financial position. These statements can be identified by the use of forward-looking terminology such as “believes,” “estimates,” “expects,” “intends,” “may,” “will,” “should,” “could,” or “anticipates” or the negative or other variation of these or similar words, or by discussions of strategy or risks and uncertainties. The forward-looking statements are based upon management’s beliefs, assumptions and current expectations and may include comments as to Shentel’s beliefs and expectations as to future events and trends affecting its business that are necessarily subject to uncertainties, many of which are outside Shentel’s control. Although management believes that the expectations reflected in the forward-looking statements are reasonable, forward-looking statements are not, and should not be relied upon as, a guarantee of future performance or results, nor will they necessarily prove to be accurate indications of the times at which such performance or results will be achieved, and actual results may differ materially from those contained in or implied by the forward-looking statements as a result of various factors. A discussion of other factors that may cause actual results to differ from management’s projections, forecasts, estimates and expectations is available in Shentel’s filings with the Securities and Exchange Commission. Those factors may include, among others, the ability to obtain the required regulatory approvals and satisfy the closing conditions required for the Horizon Transaction, Shentel’s ability to obtain the financing for the Horizon Transaction, the closing of the Transaction may not occur on time or at all, the expected savings and synergies from the Horizon Transaction may not be realized or may take longer or cost more than expected to realize, changes in overall economic conditions including rising inflation, regulatory requirements, changes in technologies, changes in competition, demand for our products and services, availability of labor resources and capital, natural disasters, pandemics and outbreaks of contagious diseases and other adverse public health developments, such as COVID-19 and other conditions. The forward-looking statements included are made only as of the date of the statement. Shentel undertakes no obligation to revise or update such statements to reflect current events or circumstances after the date hereof, or to reflect the occurrence of unanticipated events, except as required by law.

CONTACTS:
Shenandoah Telecommunications Company
Jim Volk
Senior Vice President - Chief Financial Officer
540-984-5168
Jim.Volk@emp.shentel.com

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(in thousands, except per share amounts)
(Figures for the quarters ended December 31, 2023 and 2022 are unaudited)

	Quarter Ended December 31,								Year Ended December 31,
		2023				2022				2023			2022
Service revenue and other	$	72,510			$	70,012			$	287,379		$	267,371
Operating expenses:
Cost of services exclusive of depreciation and amortization		25,707				26,974				106,101			107,546
Selling, general and administrative		26,929				23,240				103,631			92,392
Restructuring expense		—				220				—			1,251
Impairment expense		—				357				2,552			5,241
Depreciation and amortization		16,834				21,891				65,471			68,899
Total operating expenses		69,470				72,682				277,755			275,329
Operating income (loss)		3,040				(2,670	)			9,624			(7,958	)
Other income (expense):
Other income (expense), net		(733	)			619				1,387			(1,348	)
Income (loss) before income taxes		2,307				(2,051	)			11,011			(9,306	)
Income tax expense (benefit)		(282	)			(228	)			2,973			(927	)
Net income (loss)	$	2,589			$	(1,823	)		$	8,038		$	(8,379	)
Other comprehensive income (loss):
Unrealized (loss) income on interest rate hedge, net of tax		(1,574	)			—				1,668			—
Comprehensive (loss) income	$	1,015			$	(1,823	)		$	9,706		$	(8,379	)
Net income (loss) per share, basic and diluted:
Basic net income (loss) per share	$	0.05			$	(0.04	)		$	0.16		$	(0.17	)
Diluted net income (loss) per share	$	0.05			$	(0.04	)		$	0.16		$	(0.17	)
Weighted average shares outstanding, basic		50,422				50,194				50,396			50,155
Weighted average shares outstanding, diluted		50,971				50,194				50,715			50,155

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS

(in thousands)	2023			2022
ASSETS
Current assets:
Cash and cash equivalents	$	139,255		$	44,061
Accounts receivable, net of allowance for credit losses of $886 and $776, respectively		19,782			20,615
Income taxes receivable		4,691			29,755
Prepaid expenses and other		11,782			11,509
Current assets held for sale		561			22,622
Total current assets		176,071			128,562
Investments		13,198			12,971
Property, plant and equipment, net		879,499			687,553
Goodwill and intangible assets, net		81,123			81,515
Operating lease right-of-use assets		50,640			53,859
Deferred charges and other assets		13,698			13,259
Total assets	$	1,214,229		$	977,719
LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:
Current maturities of long-term debt, net of unamortized loan fees	$	7,095		$	648
Accounts payable		53,546			49,173
Advanced billings and customer deposits		13,241			12,425
Accrued compensation		11,749			9,616
Current operating lease liabilities		3,081			2,829
Accrued liabilities and other		9,643			17,906
Current liabilities held for sale		—			3,824
Total current liabilities		98,355			96,421
Long-term debt, less current maturities, net of unamortized loan fees		292,804			74,306
Other long-term liabilities:
Deferred income taxes		88,147			84,600
Asset retirement obligations		10,069			9,932
Benefit plan obligations		3,943			3,758
Non-current operating lease liabilities		48,358			50,477
Other liabilities		19,883			20,218
Total other long-term liabilities		170,400			168,985
Commitments and contingencies
Shareholders’ equity:
Common stock, no par value, authorized 96,000; 50,272 and 50,110 issued and outstanding at December 31, 2023 and 2022, respectively		—			—
Additional paid in capital		66,933			57,453
Retained earnings		584,069			580,554
Accumulated other comprehensive income, net of taxes		1,668			—
Total shareholders’ equity		652,670			638,007
Total liabilities and shareholders’ equity	$	1,214,229		$	977,719

SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)		2023				2022
Cash flows from operating activities:
Net income (loss)	$	8,038			$	(8,379	)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Depreciation and amortization		64,981				68,175
Amortization of intangible assets		490				724
Accretion of asset retirement obligations		621				531
Provision for credit losses		2,898				1,972
Stock-based compensation expense, net of amount capitalized		10,033				8,528
Deferred income taxes		2,973				(1,414	)
Impairment expense		2,552				5,241
Gain on sale of FCC spectrum licenses		(1,328	)			—
Other, net		(504	)			427
Changes in assets and liabilities:
Accounts receivable		(189	)			(583	)
Current income taxes		25,064				434
Operating lease right-of-use assets		3,614				6,322
Other assets		5,043				(451	)
Accounts payable		(2,869	)			19
Lease liabilities		(3,098	)			(5,471	)
Other deferrals and accruals		(4,545	)			(1,180	)
Net cash provided by operating activities		113,774				74,895
Cash flows from investing activities:
Capital expenditures		(256,550	)			(189,609	)
Government grants received		1,904				—
Proceeds from the sale of FCC spectrum licenses		17,300				—
Refund received for deposit on FCC spectrum leases		—				3,996
Proceeds from sale of assets and other		655				1,434
Net cash used in investing activities		(236,691	)			(184,179	)
Cash flows from financing activities:
Proceeds from credit facility borrowings		225,000				75,000
Payments for debt issuance costs		(300	)			—
Dividends paid, net of dividends reinvested		(4,523	)			(3,991	)
Taxes paid for equity award issuances		(1,387	)			(1,076	)
Payments for financing arrangements and other		(679	)			(932	)
Net cash provided by financing activities		218,111				69,001
Net increase (decrease) in cash and cash equivalents		95,194				(40,283	)
Cash and cash equivalents, beginning of period		44,061				84,344
Cash and cash equivalents, end of period	$	139,255			$	44,061

Non-GAAP Financial Measures
Adjusted EBITDA

The Company defines Adjusted EBITDA as net income (loss) from continuing operations calculated in accordance with GAAP, adjusted for the impact of depreciation and amortization, impairment, other income (expense), net, interest income, interest expense, income tax expense (benefit), stock compensation expense, transaction costs related to acquisition and disposition events (including professional advisory fees, integration costs and related compensatory matters), restructuring expense, tax on equity award vesting and exercise events and other non-comparable items. A reconciliation of net income (loss), which is the most directly comparable GAAP financial measure, to Adjusted EBITDA is provided below herein.

Adjusted EBITDA margin is the Company’s calculation of Adjusted EBITDA, divided by revenue calculated in accordance with GAAP.

The Company uses Adjusted EBITDA and Adjusted EBITDA margin as supplemental measures of performance to evaluate operating effectiveness and assess its ability to increase revenues while controlling expense growth and the scalability of the Company’s business growth strategy. Adjusted EBITDA is also a significant performance measure used by the Company in its incentive compensation programs. The Company believes that the exclusion of the expense and income items eliminated in calculating Adjusted EBITDA and Adjusted EBITDA margin provides management and investors a useful measure for period-to-period comparisons of the Company’s core operating results by excluding items that are not comparable across reporting periods or that do not otherwise relate to the Company’s ongoing operations. Accordingly, the Company believes that Adjusted EBITDA and Adjusted EBITDA margin provide useful information to investors and others in understanding and evaluating the Company’s operating results. However, use of Adjusted EBITDA and Adjusted EBITDA margin as analytical tools has limitations, and investors and others should not consider them in isolation or as substitutes for analysis of our financial results as reported under GAAP. In addition, other companies may calculate Adjusted EBITDA and Adjusted EBITDA margin or similarly titled measures differently, which may reduce their usefulness as comparative measures.

Year Ended December 31, 2023
(in thousands)		Broadband				Tower				Corporate & Eliminations				Consolidated
Net income (loss)		$	42,308			$	9,495			$	(43,765	)		$	8,038
Depreciation and amortization			61,897				2,103				1,471				65,471
Impairment expense			2,552				—				—				2,552
Other income, net			(1,179	)			—				(208	)			(1,387	)
Income tax expense (benefit)			—				—				2,973				2,973
Stock-based compensation			—				—				10,033				10,033
Restructuring charges and transaction related fees			221				—				2,694				2,915
Adjusted EBITDA		$	105,799			$	11,598			$	(26,802	)		$	90,595
Adjusted EBITDA margin			39	%			62	%		N/A					32	%

Year Ended December 31, 2022
(in thousands)		Broadband				Tower				Corporate & Eliminations				Consolidated
Net income (loss)		$	20,467			$	9,512			$	(38,358	)		$	(8,379	)
Depreciation and amortization			63,175				2,416				3,308				68,899
Impairment expense			5,241				—				—				5,241
Other expense, net			240				—				1,108				1,348
Income tax expense (benefit)			—				—				(927	)			(927	)
Stock-based compensation			—				—				8,528				8,528
Restructuring charges and transaction related fees			849				—				402				1,251
Adjusted EBITDA		$	89,972			$	11,928			$	(25,939	)		$	75,961
Adjusted EBITDA margin			36	%			63	%		N/A					28	%

Quarter Ended December 31, 2023
(in thousands)		Broadband				Tower				Corporate & Eliminations				Consolidated
Net income (loss)		$	10,791			$	2,490			$	(10,692	)		$	2,589
Depreciation and amortization			15,995				503				336				16,834
Impairment expense			—				—				—				—
Other expense, net			20				—				713				733
Income tax benefit			—				—				(282	)			(282	)
Stock-based compensation			—				—				1,669				1,669
Restructuring charges and transaction related fees			16				—				1,321				1,337
Adjusted EBITDA		$	26,822			$	2,993			$	(6,935	)		$	22,880
Adjusted EBITDA margin			39	%			64	%		N/A					32	%

Quarter Ended December 31, 2022
(in thousands)		Broadband				Tower				Corporate & Eliminations				Consolidated
Net income (loss)		$	3,546			$	1,884			$	(7,253	)		$	(1,823	)
Depreciation and amortization			20,451				854				586				21,891
Impairment expense			357				—				—				357
Other expense (income), net			63				—				(682	)			(619	)
Income tax benefit			—				—				(228	)			(228	)
Stock-based compensation			—				—				1,229				1,229
Restructuring charges and transaction related fees			220				—				—				220
Adjusted EBITDA		$	24,637			$	2,738			$	(6,348	)		$	21,027
Adjusted EBITDA margin			38	%			58	%		N/A					30	%

Segment Results

Year ended December 31, 2023

(in thousands)		Broadband			Tower			Corporate & Eliminations				Consolidated
External revenue
Residential & SMB - Cable Markets1		$	176,879		$	—		$	—			$	176,879
Residential & SMB - Glo Fiber Markets1			35,103			—			—				35,103
Commercial Fiber			42,132			—			—				42,132
RLEC & Other			14,791			—			—				14,791
Tower lease			—			18,474			—				18,474
Service revenue and other			268,905			18,474			—				287,379
Intercompany revenue and other			348			161			(509	)			—
Total revenue			269,253			18,635			(509	)			287,379
Operating expenses
Cost of services			100,841			5,625			(365	)			106,101
Selling, general and administrative			62,834			1,412			39,385				103,631
Impairment expense			2,552			—			—				2,552
Depreciation and amortization			61,897			2,103			1,471				65,471
Total operating expenses			228,124			9,140			40,491				277,755
Operating income (loss)		$	41,129		$	9,495		$	(41,000	)		$	9,624

Year ended December 31, 2022

(in thousands)		Broadband			Tower			Corporate & Eliminations				Consolidated
External revenue
Residential & SMB - Cable Markets1		$	175,681		$	—		$	—			$	175,681
Residential & SMB - Glo Fiber Markets1			18,293			—			—				18,293
Commercial Fiber			38,821			—			—				38,821
RLEC & Other			16,035			—			—				16,035
Tower lease			—			18,541			—				18,541
Service revenue and other			248,830			18,541			—				267,371
Intercompany revenue and other			185			378			(563	)			—
Total revenue			249,015			18,919			(563	)			267,371
Operating expenses
Cost of services			102,267			5,712			(433	)			107,546
Selling, general and administrative			56,776			1,279			34,337				92,392
Restructuring expense			849			—			402				1,251
Impairment expense			5,241			—			—				5,241
Depreciation and amortization			63,175			2,416			3,308				68,899
Total operating expenses			228,308			9,407			37,614				275,329
Operating income (loss)		$	20,707		$	9,512		$	(38,177	)		$	(7,958	)

Quarter ended December 31, 2023

(in thousands)		Broadband			Tower			Corporate & Eliminations				Consolidated
External revenue
Residential & SMB - Cable Markets1		$	44,041		$	—		$	—			$	44,041
Residential & SMB - Glo Fiber Markets1		$	10,611		$	—		$	—			$	10,611
Commercial Fiber			9,766			—			—				9,766
RLEC & Other			3,479			—			—				3,479
Tower lease			—			4,613			—				4,613
Service revenue and other			67,897			4,613			—				72,510
Intercompany revenue and other			27			49			(76	)			—
Total revenue			67,924			4,662			(76	)			72,510
Operating expenses
Cost of services			24,394			1,360			(47	)			25,707
Selling, general and administrative			16,724			309			9,896				26,929
Depreciation and amortization			15,995			503			336				16,834
Total operating expenses			57,113			2,172			10,185				69,470
Operating income (loss)		$	10,811		$	2,490		$	(10,261	)		$	3,040

Quarter ended December 31, 2022

(in thousands)		Broadband			Tower			Corporate & Eliminations				Consolidated
External revenue
Residential & SMB - Cable Markets1		$	44,540		$	—		$	—			$	44,540
Residential & SMB - Glo Fiber Markets1			5,922			—			—				5,922
Commercial Fiber			10,897			—			—				10,897
RLEC & Other			4,083			—			—				4,083
Tower lease			—			4,570			—				4,570
Service revenue and other			65,442			4,570			—				70,012
Intercompany revenue and other			61			123			(184	)			—
Total revenue			65,503			4,693			(184	)			70,012
Operating expenses
Cost of services			25,466			1,658			(150	)			26,974
Selling, general and administrative			15,400			297			7,543				23,240
Restructuring expense			220			—			—				220
Impairment expense			357			—			—				357
Depreciation and amortization			20,451			854			586				21,891
Total operating expenses			61,894			2,809			7,979				72,682
Operating income (loss)		$	3,609		$	1,884		$	(8,163	)		$	(2,670	)

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_{⁽¹⁾ Shentel has presented Residential & SMB - Cable Markets and Residential & SMB - Glo Fiber Markets separately for 2023. These revenues were previously reported in one line under the description “Residential & SMB”. Shentel has amended the presentation for 2022 for comparability.}

Supplemental Information

Broadband Operating Statistics

		December 31, 2023			December 31, 2022
Broadband homes and businesses passed (1)		449,635			359,529
Cable Markets		215,763			212,050
Glo Fiber Markets		233,872			147,479
Residential & Small and Medium Business ("SMB") Revenue Generating Units ("RGUs"):
Broadband Data		151,389			133,930
Cable Markets		109,679			109,644
Glo Fiber Markets		41,710			24,286
Video		43,152			46,975
Voice		40,757			39,951
Total Residential & SMB RGUs (excludes RLEC)		235,298			220,856
Residential & SMB Penetration (2)
Broadband Data		33.7	%		37.3	%
Cable Markets		50.8	%		51.7	%
Glo Fiber Markets		17.8	%		16.5	%
Video		9.6	%		13.1	%
Voice		9.5	%		11.7	%
Fiber route miles		9,875			8,346
Total fiber miles (3)		861,980			656,033

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_{⁽¹⁾ Homes and businesses are considered passed (“passings”) if we can connect them to our network without further extending the distribution system. Passings is an estimate based upon the best available information. Passings will vary among video, broadband data and voice services.
⁽²⁾ Penetration is calculated by dividing the number of RGUs by the number of passings or available homes, as appropriate.
⁽³⁾ Total fiber miles are measured by taking the number of fiber strands in a cable and multiplying that number by the route distance. For example, a 10 mile route with 144 fiber strands would equal 1,440 fiber miles.}

Broadband - Residential and SMB ARPU
		Quarter Ended December 31,						Year Ended December 31,
		2023			2022			2023			2022
Residential and SMB Revenue:
Broadband Data		$	36,679		$	31,916		$	139,102		$	120,803
Cable Markets			27,400			26,945			108,822			105,433
Glo Fiber Markets			9,279			4,971			30,280			15,370
Video			13,791			14,558			56,924			60,023
Voice			3,057			3,079			12,203			12,030
Discounts and adjustments			1,125			909			3,753			1,118
Total Revenue		$	54,652		$	50,462		$	211,982		$	193,974
Average RGUs:
Broadband Data			149,134			132,123			142,598			125,484
Cable Markets			109,528			109,403			109,591			108,053
Glo Fiber Markets			39,606			22,720			33,007			17,431
Video			43,621			47,571			44,876			48,654
Voice			40,726			39,910			40,372			38,217
ARPU:
Broadband Data		$	81.98		$	80.46		$	81.27		$	80.14
Cable Markets		$	83.39		$	82.10		$	82.75		$	81.31
Glo Fiber Markets		$	78.10		$	72.93		$	76.45		$	73.48
Video		$	105.38		$	102.01		$	105.71		$	102.80
Voice		$	25.02		$	25.72		$	25.19		$	26.23

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_{⁽¹⁾ Average Revenue Per Data RGU calculation = (Residential & SMB Revenue * 1,000) / average data RGUs / 12 months}

Tower Operating Statistics

		December 31, 2023		December 31, 2022
Macro tower sites		219		222
Tenants		453		446
Average tenants per tower		2.0		1.9