SmartRent Reports Fourth Quarter 2023 Results – Adjusted EBITDA Positive

In this article:

Ended the Year with $216 million in Cash, Cash Equivalents and Restricted Cash

Announcing $50 million Share Repurchase Program, Investment in Community WiFi Solution

SCOTTSDALE, Ariz., March 05, 2024--(BUSINESS WIRE)--SmartRent, Inc. (NYSE: SMRT) ("SmartRent" or the "Company"), a leading provider of smart home and property operations solutions for the rental housing industry, today reported financial results for the three months and year ended December 31, 2023. Management is hosting an investor call to discuss results today, March 5, 2024, at 10:30 a.m. Eastern Time.

Financial and Business Highlights for the Fourth Quarter and Full-Year 2023

  • Revenue of $60.3 million and $236.8 million for Q4 and full year, respectively, up 49% and 41% year-over-year, respectively.

  • SaaS Revenue of $11.6 million and $41.1 million for Q4 and full year, respectively, up 43% and 48% year-over-year, respectively.

  • Net Loss of $(3.3) million and $(34.6) million for Q4 and full year, respectively, down 85% and 64% year-over-year, respectively.

  • Adjusted EBITDA of $0.7 million and $(19.2) million for Q4 and full year 2023, respectively. Q4 2023 was our first period of generating a positive Adjusted EBITDA compared to Q4 2022 loss of $(14.1) million and fiscal year 2022 loss of $(74.7) million.

  • Balance Sheet: $215.7 million in cash, cash equivalents and restricted cash as of December 31, 2023, no debt and an undrawn credit facility of $75 million.

Management Commentary

"In the fourth quarter we achieved our two-year goal to become Adjusted EBITDA profitable, marking a new inflection point in our company's history," said SmartRent CEO Lucas Haldeman. "We accomplished this goal by executing deliberate, strategic actions in our operations and by focusing on the three tenets of our business that create our sustainable competitive advantage: purpose-built hardware, open software and robust end-to-end implementation and support. We are proud to mark this milestone and look forward to continuing to develop innovative solutions to strengthen our market-leading position as the smart communities and operations provider to the rental housing industry. In 2024, this includes investing in scaling our Community WiFi capabilities to take advantage of the early-stage multi-billion dollar market opportunity and complement our existing product offerings."

Today the Company also announced a $50 million stock repurchase program. SmartRent’s Board and management team are constantly evaluating how to generate enhanced returns for its cash and believe there is no better investment than in the Company.

Fourth Quarter and Full-Year 2023 Results

Total revenue for the year was $236.8 million, up 41% from $167.8 million in 2022, as strong top-line growth continued. Q4 total revenue was $60.3 million, an increase of 49% from Q4 2022. Full-year SaaS revenue increased to $41.1 million from $27.8 million in 2022, a 48% increase, while Q4 SaaS revenue increased to $11.6 million from $8.1 million in Q4 2022, an increase of 43%. Full-year SaaS ARPU for all products increased 1% from $5.32 in 2022 to $5.40 in 2023. Gross margins for all three revenue streams improved during the quarter from Q3. Hardware gross margin increased from 23% to 27%, professional services gross margin improved from (87%) to (63%), and hosted services gross margin increased from 64% to 67%. The combination of the three revenue streams resulted in a total gross margin of 28% and a gross profit of $17.0 million, the seventh consecutive quarter of improvement.

Research and development expense, sales and marketing expense, and general and administrative expense, decreased individually and in aggregate for the quarter. Total operating expenses for the year were $92.7 million versus $105.6 million in 2022. In Q4 operating expenses were $22.8 million, down $3.4 million from Q4 2022.

Net loss was $(3.3) million for Q4 2023, a $4.4 million improvement from Q3, and $(21.4) million in Q4 2022. In 2023 net loss was $(34.6) million, a $61.7 million improvement from $(96.3) million in 2022. Adjusted EBITDA was $0.7 million for Q4 2023, a $5.8 million improvement from Q3, and $(14.1) million in Q4 2022. In 2023 Adjusted EBITDA was $(19.2) million, a $55.5 million improvement from $(74.7) million in 2022.

Units Deployed as of the end of the year were 719,691. New Units Deployed for 2023 were 172,495, a decrease of 17% from 2022. New Units Deployed for Q4 were 37,059, up from 32,308 in Q3 2023. Bookings during the quarter were $39.9 million, and Units Booked were 41,848. ARR Booked in Q4 exceeded $5 million for the second consecutive quarter and SaaS ARPU for Units Booked in the full year 2023 increased to $8.32 from $4.60 last year. Our Net Revenue Retention for 2023 was 105%.

The Company ended 2023 with a cash balance of $215.7 million. The increase in cash was due primarily to improved inventory management and demand forecasting to reduce inventory levels. On August 8, 2023, the Company announced the selection of ADI Global Distribution as its preferred distribution partner. The increase in cash is not a result of the ADI arrangement, but is a part of the Company’s plan to improve internal processes as it gradually transitions to ADI over the next year.

Revenue Drivers

For the three months ended

December 31,

2023

2022

% Change

Hardware

Hardware Units Shipped

49,962

48,715

3

%

Hardware ARPU

$

729.69

$

362.93

101

%

Professional Services

New Units Deployed

37,059

42,787

(13

%)

Professional Services ARPU

$

180.58

$

205.46

(12

%)

Hosted Services

Units Deployed (1)

719,691

547,196

32

%

Average aggregate units deployed

701,162

525,803

33

%

Non-distinct hub amortization ARPU

$

2.64

$

3.80

(31

%)

SaaS ARPU

$

5.50

$

5.12

7

%

Bookings

Units Booked

41,848

64,439

(35

%)

Bookings (in thousands)

$

39,948

$

51,551

(23

%)

Units Booked SaaS ARPU

$

11.88

$

4.39

171

%

(1) As of the last date of the quarter

Share Repurchase Program

The Company’s Board of Directors has authorized a stock repurchase program of up to $50 million of SmartRent’s outstanding common stock. Repurchases may be affected from time to time, either on the open market (including pre-set trading plans), in privately negotiated transactions, and other transactions in accordance with applicable securities laws. The timing and the amount of any repurchased common stock will be determined by the Company’s management based on its evaluation of market conditions and other factors. The repurchase program will be funded using SmartRent’s working capital and any repurchased shares will be retired. The repurchase program does not obligate SmartRent to acquire any particular amount of common stock, and the repurchase program may be suspended or discontinued at any time at SmartRent’s discretion.

Financial Outlook

"We are proud to have met our goal of achieving Adjusted EBITDA profitability in Q4 2023 while maintaining strong growth particularly in our SaaS revenue stream, which has increased 75% CAGR since 2020," said SmartRent CFO Daryl Stemm. "Our strong balance sheet will allow us to invest in the business and generate enhanced shareholder value while maintaining sufficient liquidity for ample financial flexibility. We are constantly evaluating opportunities for the prudent deployment of our cash to generate highly attractive returns for our shareholders."

SmartRent believes Community WiFi offers a tremendous and sustainable multi-billion dollar growth opportunity and, as part of its investment to capture that long-term opportunity, growth and profitability may be impacted in the first half of the year as Wi-Fi sales cycles and deployments require significantly longer periods of time versus the IoT offerings. The Company anticipates growth and profitability will rebound in the second half of the year.

Accordingly, guidance for Q1 and full-year 2024 are as follows:

First Quarter 2024 Guidance

  • Total Revenue of $47 to $53 million

  • Adjusted EBITDA of $(1) million to positive $250 thousand

Full-Year 2024 Guidance

  • Total Revenue of $260 to $290 million

  • Adjusted EBITDA of $5 to $8 million

The estimates presented above represent a range of possible outcomes and may differ materially from actual results. These estimates exclude the impact of potential acquisitions, capital markets activities, and unforeseen continued challenges with supply chain and logistics. The estimates are forward-looking based on the Company’s current assessment of demand for its product, execution capabilities and market conditions, as well as other risks outlined below under the caption "Forward-Looking Statements."

SmartRent has not provided the forward-looking GAAP equivalents or a GAAP reconciliation for forward-looking Adjusted EBITDA in this presentation due to the uncertainty regarding, and the potential variability of, reconciling items such as stock-based compensation expense. Accordingly, a reconciliation of Adjusted EBITDA guidance to net income or loss is not available without unreasonable effort. However, it is important to note that material changes to reconciling items could have a significant effect on future GAAP results.

Conference Call Information

SmartRent is hosting a conference call today, March 5, 2024 at 10:30 a.m. ET to discuss its financial results. To join the call, please register on the Company’s investor relations website here.

A fourth quarter and year-end 2023 earnings deck is available on the Investor Relations section of SmartRent’s website.

About SmartRent

Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is a leading provider of smart home and smart property solutions for the multifamily industry. The company’s unmatched platform, comprised of smart hardware and cloud-based SaaS solutions, gives operators seamless visibility and control over real estate assets, empowering them to simplify operations, automate workflows, benefit from additional revenue opportunities and deliver exceptional site team and resident experiences. SmartRent serves 15 of the top 20 multifamily owners and operators, and its solutions enable millions of users to live smarter every day. For more information, please visit www.smartrent.com.

Forward-Looking Statements

This press release contains forward-looking statements which address the Company's expected future business and financial performance, expansion of our Community WiFI offering, expected benefits from stock repurchase program, and other future events. Forward-looking statements may contain words such as "goal," "target," "future," "estimate," "expect," "anticipate," "intend," "plan," "believe," "seek," "project," "may," "should," "will" or similar expressions. Examples of forward-looking statements include, among others, statements regarding the expected financial results, product portfolio enhancements, expansion plans and opportunities and earnings guidance related to financial and operational metrics. Forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from those currently anticipated. Some of the factors that could cause actual results to differ materially from those expressed or implied by the forward-looking statements include, among other things, our ability to: (1) accelerate adoption of our products and services; (2) anticipate the uncertainties inherent in the development of new business lines and business strategies; (3) manage risks associated with our third-party suppliers and manufacturers and partners for our products; (4) manage risks associated with adverse macroeconomic conditions, including inflation, slower growth or recession, barriers to trade, changes to fiscal and monetary policy, tighter credit, higher interest rates, high unemployment, and currency fluctuations; (5) attract, train, and retain effective officers, key employees and directors; (6) develop, design, manufacture, and sell products and services that are differentiated from those of competitors; (7) realize the benefits expected from our acquisitions; (8) acquire or make investments in other businesses, patents, technologies, products or services to grow the business; (9) successfully pursue, defend, resolve or anticipate the outcome of pending or future litigation matters; (10) comply with laws and regulations applicable to our business, including privacy regulations; (11) realize the benefits expected from our stock repurchase program; and (12) maintain key strategic relationships with partners and distributors. The forward-looking statements herein represent the judgment of the Company, as of the date of this release, and SmartRent disclaims any intent or obligation to update forward-looking statements. This press release should be read in conjunction with the information included in the Company's other press releases, reports and other filings with the SEC. Understanding the information contained in these filings is important in order to fully understand the Company's reported financial results and our business outlook for future periods.

Use of Non-GAAP Financial Measures

In addition to disclosing financial results that are determined in accordance with GAAP, SmartRent also discloses certain non-GAAP financial measures in this press release., including EBITDA and Adjusted EBITDA These financial measures are not recognized measures under GAAP and should not be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We define Adjusted EBITDA as EBITDA before the following items: stock-based compensation expense, non-employee warrant expense, non-recurring warranty provisions, asset impairment, loss on extinguishment of debt, non-recurring expenses in connection with acquisitions, severance charges, and other expenses caused by non-recurring, or unusual, events that are not indicative of our ongoing business. We define EBITDA as net income or loss computed in accordance with GAAP before interest income/expense, income tax expense and depreciation and amortization.

EBITDA and Adjusted EBITDA may be determined or calculated differently by other companies. Reconciliations of these non-GAAP measures to the most directly comparable GAAP financial measures have been provided in the financial statement tables included in this press release, and investors are encouraged to review the reconciliations.

EBITDA and Adjusted EBITDA are not used as measures of SmartRent’s liquidity and should not be considered alternatives to net income or loss or any other measure of financial performance presented in accordance with GAAP.

SmartRent’s management uses EBITDA and Adjusted EBITDA in a number of ways to assess the Company’s financial and operating performance and believes that these measures provide useful information to investors regarding financial and business trends related to SmartRent’s results of operations. EBITDA and Adjusted EBITDA are also used to identify certain expenses and make decisions designed to help SmartRent meet its current financial goals and optimize its financial performance, while neutralizing the impact of expenses included in its operating results which could otherwise mask underlying trends in its business. SmartRent’s management believes that investors are provided with a more meaningful understanding of SmartRent’s ongoing operating performance when non-GAAP financial information is viewed with GAAP financial information.

Operating Metrics Defined

SmartRent regularly monitors several operating and financial metrics including the following non-GAAP financial measures which the Company believes are key measures of its growth, to evaluate its operating performance, identify trends affecting its business, formulate business plans, measure its progress, and make strategic decisions. These metrics may not provide accurate predictions of future GAAP financial results.

Units Deployed is defined as the aggregate number of Hub Devices that have been installed (including customer self-installations) as of a stated measurement date.

New Units Deployed is defined as the aggregate number of Hub Devices that were installed (including customer self-installations) during a stated measurement period.

Units Shipped is defined as the aggregate number of Hub Devices that have been shipped from warehouse locations during a stated measurement period.

Units Booked is defined as the aggregate number of Hub Device units associated with binding orders executed during a stated measurement period. The Company utilizes the concept of Units Booked to measure estimated near-term resource demand and the resulting approximate range of post-delivery revenue that it will earn and record. Units Booked represent binding orders only.

Bookings represent the contract value of hardware, professional services, and the first year of ARR for binding orders executed during a stated measurement period.

Annual Recurring Revenue ("ARR") is defined as the annualized value of our recurring SaaS revenue earned in the current quarter.

Average Revenue per Unit ("ARPU") is used to assess the growth and health of the overall business and reflects our ability to acquire, retain, engage and monetize our customers, and thereby drive revenue. Each revenue stream ARPU is calculated as follows:

Hardware ARPU is total hardware revenue during a given period divided by the total Units Shipped during the same period.

Professional Services ARPU is total professional services revenue during a given period divided by the total New Units Deployed during the same period.

SaaS ARPU is total SaaS revenue during a given period divided by the average aggregate Units Deployed in the same period.

Net Revenue Retention is defined as revenue from customers at the end of a prior period compared to revenue from the same set of customers at the end of the current period. This includes any reductions in revenue caused by cancellations or downgrades, offset by additions to revenue from price increases on existing products, additions of new products at existing properties and subscription upgrades.

EBITDA and Adjusted EBITDA: Management uses EBITDA and Adjusted EBITDA to identify controllable expenses and make decisions designed to help us meet our current financial goals and optimize our financial performance, while neutralizing the impact of expenses included in our operating results which could otherwise mask underlying trends in our business.

SMARTRENT, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS

(in thousands, except per share amounts)

For the three months ended December 31,

For the years ended

December 31,

2023

2022

2023

2022

2021

Revenue

Hardware

$

36,457

$

17,680

$

137,201

$

87,372

$

69,629

Professional services

6,692

8,791

35,473

32,301

22,732

Hosted services

17,104

14,080

64,164

48,148

18,276

Total revenue

60,253

40,551

236,838

167,821

110,637

Cost of revenue

Hardware

26,662

15,063

108,780

83,289

70,448

Professional services

10,922

15,879

55,495

59,547

38,189

Hosted services

5,669

5,688

23,034

23,637

12,073

Total cost of revenue

43,253

36,630

187,309

166,473

120,710

Operating expense

Research and development

7,465

7,336

28,805

29,422

21,572

Sales and marketing

4,583

4,670

19,209

20,872

14,017

General and administrative

10,783

14,185

44,674

55,305

25,990

Total operating expense

22,831

26,191

92,688

105,599

61,579

Loss from operations

(5,831

)

(22,270

)

(43,159

)

(104,251

)

(71,652

)

Interest income (expense), net

2,516

1,199

8,580

1,946

(249

)

Other (expense) income, net

(71

)

29

(116

)

595

55

Loss before income taxes

(3,386

)

(21,042

)

(34,695

)

(101,710

)

(71,846

)

Income tax (benefit) expense

(86

)

347

(108

)

(5,388

)

115

Net loss

$

(3,300

)

$

(21,389

)

$

(34,587

)

$

(96,322

)

$

(71,961

)

Other comprehensive loss

Foreign currency translation adjustment

53

898

(40

)

(185

)

(226

)

Comprehensive loss

$

(3,247

)

$

(20,491

)

$

(34,627

)

$

(96,507

)

$

(72,187

)

Net loss per common share

Basic and diluted

$

(0.02

)

$

(0.11

)

$

(0.17

)

$

(0.49

)

$

(0.96

)

Weighted-average number of shares used in computing net loss per share

Basic and diluted

203,200

197,011

200,700

195,575

74,721

SMARTRENT, INC.

CONSOLIDATED BALANCE SHEETS

(in thousands, except per share amounts)

As of December 31,

2023

2022

ASSETS

Current assets

Cash and cash equivalents

$

215,214

$

210,409

Restricted cash, current portion

495

7,057

Accounts receivable, net

61,903

62,442

Inventory

41,575

75,725

Deferred cost of revenue, current portion

11,794

13,541

Prepaid expenses and other current assets

9,359

9,182

Total current assets

340,340

378,356

Property and equipment, net

1,400

2,069

Deferred cost of revenue

11,251

22,508

Goodwill

117,268

117,268

Intangible assets, net

27,249

31,123

Other long-term assets

12,248

9,521

Total assets

$

509,756

$

560,845

LIABILITIES, CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS' EQUITY

Current liabilities

Accounts payable

$

15,076

$

18,360

Accrued expenses and other current liabilities

24,976

34,396

Deferred revenue, current portion

77,257

80,020

Total current liabilities

117,309

132,776

Deferred revenue

45,903

59,928

Other long-term liabilities

4,096

3,941

Total liabilities

167,308

196,645

Commitments and contingencies (Note 12)

Convertible preferred stock, $0.0001 par value; 50,000 shares authorized as of December 31, 2023 and December 31, 2022; no shares of preferred stock issued and outstanding as of December 31, 2023 and December 31, 2022

-

-

Stockholders' equity

Common stock, $0.0001 par value; 500,000 shares authorized as of December 31, 2023 and December 31, 2022, respectively; 203,327 and 198,525 shares issued and outstanding as of December 31, 2023 and December 31, 2022, respectively

20

20

Additional paid-in capital

628,156

615,281

Accumulated deficit

(285,512

)

(250,925

)

Accumulated other comprehensive loss

(216

)

(176

)

Total stockholders' equity

342,448

364,200

Total liabilities, convertible preferred stock and stockholders' equity

$

509,756

$

560,845

SMARTRENT, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

For the years ended December 31,

2023

2022

2021

CASH FLOWS FROM OPERATING ACTIVITIES

Net loss

$

(34,587

)

$

(96,322

)

$

(71,961

)

Adjustments to reconcile net loss to net cash used by operating activities

Depreciation and amortization

5,533

4,262

463

Amortization of debt discount

-

-

14

Asset Impairment

-

4,441

-

Non-employee warrant expense

(193

)

289

931

Provision for warranty expense

2,135

(784

)

7,634

Loss on extinguishment of debt

-

-

27

Non-cash lease expense

1,104

1,405

621

Stock-based compensation related to acquisition

109

811

812

Stock-based compensation

13,162

12,905

7,319

Compensation expense related to acquisition

2,057

5,042

-

Change in fair value of earnout related to acquisition

412

310

-

Deferred tax benefit

-

(5,720

)

-

Non-cash interest expense

139

107

11

Provision for excess and obsolete inventory

2,494

117

(39

)

Provision for doubtful accounts

819

242

226

Change in operating assets and liabilities

Accounts receivable

(177

)

(15,943

)

(23,969

)

Inventory

31,689

(42,811

)

(15,778

)

Deferred cost of revenue

13,003

(9,880

)

(9,315

)

Prepaid expenses and other assets

838

5,570

(11,284

)

Accounts payable

(3,484

)

12,446

3,811

Accrued expenses and other liabilities

(11,046

)

3,243

1,605

Deferred revenue

(16,800

)

43,691

38,945

Lease liabilities

(1,226

)

(1,254

)

(449

)

Net cash provided by (used in) operating activities

5,981

(77,833

)

(70,376

)

SMARTRENT, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS - CONTINUED

(in thousands)

For the years ended December 31,

2023

2022

2021

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for SightPlan acquisition, net of cash acquired

-

(129,676

)

-

Payments for iQuue acquisition, net of cash acquired

-

-

(5,902

)

Payments for investment in non-affiliate

(2,250

)

-

-

Purchase of property and equipment

(147

)

(1,113

)

(1,471

)

Payment for loan receivable

-

-

(2,000

)

Capitalized software costs

(3,626

)

(3,204

)

-

Net cash used in investing activities

(6,023

)

(133,993

)

(9,373

)

CASH FLOWS FROM FINANCING ACTIVITIES

Payment on term loan

-

-

(4,861

)

Payments of senior revolving facility transaction costs

-

-

(658

)

Proceeds from warrant exercise

-

3

5

Proceeds from options exercise

913

186

-

Proceeds from ESPP purchases

809

1,125

-

Taxes paid related to net share settlements of stock-based compensation awards

(1,925

)

(4,045

)

-

Convertible preferred stock issued

-

-

35,000

Payments of convertible stock transaction costs

-

-

(207

)

Proceeds from business combination and private offering

-

-

500,628

Payments for business combination and private offering transaction costs

-

(70

)

(55,981

)

Payment of earnout related to acquisition

(1,702

)

-

-

Net cash (used in) provided by financing activities

(1,905

)

(2,801

)

473,926

Effect of exchange rate changes on cash and cash equivalents

(57

)

(264

)

(191

)

Net decrease (increase) in cash, cash equivalents, and restricted cash

(2,004

)

(214,891

)

393,986

Cash, cash equivalents, and restricted cash - beginning of period

217,713

432,604

38,618

Cash, cash equivalents, and restricted cash - end of period

$

215,709

$

217,713

$

432,604

Reconciliation of cash, cash equivalents, and restricted cash to the consolidated balance sheets

Cash and cash equivalents

$

215,214

$

210,409

$

430,841

Restricted cash, current portion

495

7,057

1,268

Restricted cash, included in other long-term assets

-

247

495

Total cash, cash equivalents, and restricted cash

$

215,709

$

217,713

$

432,604

SMARTRENT, INC.

RECONCILIATION OF NON-GAAP MEASURES

For the three months ended December 31,

For the years ended

December 31,

2023

2022

2023

2022

2021

(dollars in thousands)

(dollars in thousands)

Net loss

$

(3,300

)

$

(21,389

)

$

(34,587

)

$

(96,322

)

$

(71,961

)

Interest (income) expense, net

(2,516

)

(1,199

)

(8,580

)

(1,946

)

249

Income tax (benefit) expense

(86

)

347

(108

)

(5,388

)

115

Depreciation and amortization

1,542

1,386

5,533

4,262

463

EBITDA

(4,360

)

(20,855

)

(37,742

)

(99,394

)

(71,134

)

Stock-based compensation

3,042

3,098

13,271

13,716

8,131

Non-employee warrant expense

(193

)

-

(193

)

289

931

Compensation expense in

connection with acquisitions

-

1,592

2,010

5,042

-

Asset impairment

-

2,000

-

4,441

-

Severance charges

265

-

1,070

-

-

Other acquisition expenses

243

53

651

1,197

-

Loss on extinguishment of debt

-

-

-

-

27

Non-recurring warranty provision

1,746

-

1,746

-

6,430

Adjusted EBITDA

$

743

$

(14,112

)

$

(19,187

)

$

(74,709

)

$

(55,615

)

View source version on businesswire.com: https://www.businesswire.com/news/home/20240305829203/en/

Contacts

Investor Contact
Brian Ruttenbur
Senior Vice President, Investor Relations
investors@smartrent.com

Media Contact
Amanda Chavez
Senior Director, Corporate Communications
media@smartrent.com

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